EastIdahoNews.com and Ashley Furniture HomeStore are teaming up every week to bring you some good news during Feel Good Friday!

We want to thank people in our community with random acts of kindness and leave you feeling good.

Recently we received an email from Julie, a woman who had a special experience at Smitty’s Pancake & Steak House in Idaho Falls. Part of it read:

My mother-in-law has Stage 4 lung cancer and is entering her final stages. One of her bucket list items was to have a family get together at one of the few restaurants she enjoys eating at.

She wanted to go to Smitty’s Pancake and Steakhouse, so we called in advance to see if we needed reservations for our large group. The young girl on the phone told me that normally they don’t take reservations on the weekend, but would do everything they could to get us seated as quickly as possible.

When we arrived the girls at the counter made us feel welcome from the start and made sure to inform the manager that we were there and what our request was…Our server was Maddie – a young lady with a great attitude. She kept the coffee flowing the entire time we were there and cheerfully tended to additional requests promptly. Although we couldn’t see the kitchen crew, we knew they were working hard to not only fill our orders along with all the other orders coming in.

The entire staff worked hard to not just treat us like we were the only ones in the house, but the other customers the same way…Between the good food and the service we received, mom’s day out was a success and she wants to be sure that others know how Smitty’s, the owners and staff, made her Bucket List Wish memorable.

We agreed with Julie and decided to thank Maddie for her kindness. Watch the video above to see the surprise!

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Taylor Law Offices, PLLC and Matthew K. Taylor makes no representation or warranty regarding the accuracy, reliability, completeness, currentness, or timeliness of any information provided. These videos are provided for information only- they do not constitute endorsements of any situations or legal tactics or advice.

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IDAHO FALLS — Frank and Belinda VanderSloot are spending another $500,000 to defend Idahoans against aggressive tactics by medical debt collectors.

The Melaleuca CEO made the announcement Thursday afternoon, bringing the total amount the couple is spending to $1 million.

“We’ve been blessed beyond any amount that anybody should be blessed with and way beyond what we deserve,” Frank VanderSloot said in an interview with EastIdahoNews.com. “We’ve got these resources and want to try to help some of these people out.”

In April, the VanderSloots announced they were establishing a $500,000 fund called Idaho Medical Debt after EastIdahoNews.com posted a series of reports about Medical Recovery Services (MRS), a medical debt collection company based in Idaho Falls. MRS, and its representing law firm Smith, Driscoll & Associates, are owned by Bryan Smith. Smith employs Bryan Zollinger, a Republican Idaho State Representative representing District 33. The agency has been accused of being aggressive and unethical in their debt collection practices.

RELATED | VanderSloots create $500,000 fund to defend Idahoans against excessive tactics by medical debt collectors

Since starting the fund, VanderSloot says 483 people have reached out for help and Idaho Medical Debt agreed to take on 140 cases. So far 35 have settled “very favorable to the patients” but 105 cases are still open.

“Most of these people have been playing defense and in just a few weeks, many are going to go on the offensive and start suing the collection agency for their tactics,” VanderSloot said. “We’ve burned through about $400,000 of the original $500,000. We need to carry this through to fruition and we’re going to.”

VanderSloot said the vast majority of “troublesome” cases involve MRS but a handful deal with other collection agencies. The CEO said the same stories have been shared “over and over” of patients never receiving a bill, being told they don’t need to show up in court and having attorney fees drastically larger than the original medical bill.

In previous statements to EastIdahoNews.com Smith has denied the allegations against him.

VanderSloot said he plans to ask the Idaho legislature to pass meaningful laws that protect Idaho’s citizens from unsavory practices related to medical debt. Details of the legislation will be announced next week and the VanderSloots anticipate donating additional money to lead a consumer advocacy and education campaign throughout the state.

Idaho Medical Debt still wants to hear from people who have been treated unfairly by any collection company in eastern Idaho. You can confidentially call (208) 534-2208, email idahomedicaldebt@gmail.com or post on the Idaho Medical Debt Facebook page to seek assistance.

EastIdahoNews.com has reached out to Bryan Smith for a response to VanderSloot’s new announcement.

When the original $500,000 fund was announced, Smith said, “In representing the interests of our clients, we always ensure to follow all applicable rules, regulations and statutes — as well as our professional ethical obligations. When collecting owed debts – earned by medical professionals — our practices are fully supported by the applicable laws of our highly regulated industry, and the court determines post-judgment fees on a case-by-case basis.”

Watch the video above for our entire conversation with Frank VanderSloot.